This Policy 9 cricApplies to all members and visitors of .
Core Privacy Principles
A quick overview of how we protect your information.
256-bit SSL encryption
Every connection and data transfer is secured with industry-grade SSL encryption. No one can intercept your information in transit.
Data is never sold
Your personal data is never sold to advertisers or third parties — that is our core commitment.
Secure data storage
All data is stored on secured servers. Payment information is not held on our servers — it goes directly to the payment provider.
Minimal Data Collection
Only the information necessary to provide our services is collected. We do not request any data beyond what is needed.
Your Control
You can request to view, correct, or delete your personal data at any time. You own your data.
Regular Security Audits
Third-party security experts regularly audit 9 cric's systems — any vulnerabilities found are addressed promptly.
9 cricWelcome to . This Privacy Policy explains what information we collect from you, why we collect it, and how we keep it safe. 9 cricBy using 's website or app, you are considered to have agreed to this policy.
This policy has been written in plain language so our members can understand it easily. We believe privacy is not just a legal obligation — it is a fundamental responsibility to our members. That is why we have kept things clear and straightforward, without complex legal jargon.
This Policy 9 cric's website, mobile app, and all associated digital services. It has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.
If any part of this policy is unclear or you have questions, please contact us directly 9 cric's support team. Our team communicates in Bengali and always aims to give you clear, straightforward answers.
9 cric Only collects the information necessary to provide our services. Requesting excessive or irrelevant data goes against our policy. A full breakdown of what we collect is provided below:
Direct payment details such as card numbers, CVV, or bank PINs 9 cricis never stored on our servers. All payments are completed through a secure payment gateway.
9 cric Information is collected in several ways — directly from you and automatically while you use the platform. Each method is explained below:
| Source of collection | How | Purpose |
|---|---|---|
| Registration Form | Provided directly by you | Account Creation & Identity Verification |
| KYC Documents | Uploaded by You | Age and identity verification |
| Payment Processing | When the transaction is completed | Keeping Deposit & Withdrawal Records |
| Platform Usage | Automatic logging | Service improvement & security |
| Cookies & Tracking | Via browser and app | Experience Personalization |
| Support Contact | Via chat, email, or phone | Issue Resolution & Record Keeping |
Automatic data collection refers to information recorded when you use the 9 cricwebsite or app, our system automatically records certain technical information — such as which pages you visited and for how long, which buttons you clicked, and what device you used to connect. This information is not used to identify you personally — it is used solely to improve the overall quality of the service.
9 cric Your data is used only for specific, defined purposes. Each use case is clearly outlined below:
- Account management: To create your account, verify login attempts, and ensure account security.
- KYC & Legal Obligations: To verify age, confirm identity, and comply with anti-money laundering regulations.
- Payment Processing: To process deposits and withdrawals and maintain a record of all transactions.
- Service improvement: To understand which features are used most and where issues arise, in order to improve the service.
- Customer Support: To resolve your issues and refer to the history of previous interactions.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Promotional communications: With your consent only — to send you information about bonuses, offers, and updates. You may opt out at any time.
If you do not wish to receive promotional emails or SMS, you can turn them off at any time from your account settings. Core service notifications — such as transaction confirmations — cannot be disabled, as they are essential for security.
To Protect Your Information 9 cric Both technical and organizational security measures are in place. Strict protocols are followed not just at the software level, but across human processes as well.
Technical Security
- 256-bit SSL/TLS encryption
- Two-factor authentication (2FA)
- Data stored in encrypted form
- Firewall & DDoS Protection
- Automatic Suspicious Activity Detection
- Regular Security Patch Updates
Organizational Security
- Restricted staff data access
- Staff Privacy Training
- Annual third-party security audit
- Emergency response plan for data breaches
- Logs maintained for all data access
- Access is revoked immediately upon employee termination
If a security breach occurs (though preventing that is our top priority) 9 cric Will notify affected members within 72 hours and take all necessary protective measures.
9 cric's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help identify you on your next visit.
Non-essential cookies can be disabled from your account settings or browser settings. However, turning off certain cookies may affect the functionality of some platform features. 9 cricConsent for cookies is obtained on your first login to .
9 cricAs a member of , you have several fundamental rights over your personal data. Contact support at any time to exercise these rights.
Right to Access Your Information
You may request to see what personal data we hold about you. We will respond within 30 days.
Right to Correct Your Information
If any of your information is incorrect, you may request a correction. After KYC verification, changes to certain details may require additional verification.
Right to Erasure
After closing your account, you may request that your data be deleted. However, certain records may need to be retained to meet legal obligations.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your personal data.
Data portability
You can request an export of your data in a machine-readable format.
Opt Out of Marketing
You can opt out of promotional communications at any time through your settings.
9 cric Strictly does not provide services to anyone under 18. Date of birth is verified at registration, and age confirmation is mandatory during the KYC process.
If we are notified that personal information of a minor has been collected inadvertently, we will delete that information immediately and close the associated account. If you are aware of any such case, please contact support directly.
Parents of their minor child 9 cric If you have any concerns about how your data is being used, contact support right away. We will act promptly.
9 cric Your data is not retained beyond what is necessary. However, certain information must be kept for a defined period due to legal requirements.
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligation |
| Transaction records | 7 years | AML compliance |
| KYC Documents | 5 years after the last transaction | Regulatory Requirements |
| Support Contact | 2 years | Service Quality Review |
| Analytics Data | 1 year (anonymised) | Platform Improvement |
| Marketing Preferences | Until opt-out | Consent records |
Once the retention period ends, data is securely deleted or anonymized so that you can no longer be identified in any way.
9 cric This Privacy Policy may be updated from time to time. When changes are made:
- Members will be notified in advance via email or in-app notification whenever significant changes are made.
- Minor updates will be published simply by changing the "Last Updated" date at the top of the page.
- Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
- Previous versions can be obtained through support upon request.
For any privacy-related questions, requests, or complaints 9 cricContact 's support team.
Our honest position on privacy
On many websites, a privacy policy exists solely to meet a legal requirement — lengthy, complex, and in practice largely meaningless. 9 cric- we chose a different path. Everything written on this page is something we genuinely stand by.
Digital privacy is still a relatively new concept for many people in Bangladesh. A lot of users are unaware of where their data ends up. 9 cric is committed to full transparency on this. We want our members to know exactly where their data goes, why it goes there, and how much of it does.
We make no compromises on security. A betting platform involves real financial transactions — which is why maintaining the highest level of security is our ethical responsibility. Every security investment we make comes down to one purpose: keeping your trust intact.
9 cric believes that lasting relationships are built on trust, and trust comes from transparency. That is why this privacy policy has been written in plain, detailed language — so you can make informed decisions.
Frequently Asked Questions
Answers to key questions about privacy.
Play Safe, Stay Worry-Free
Your data is safe at 9 cric. Join a trusted platform and enjoy a secure betting experience.